AI-powered
customer conversations
ChatIQ helps your team respond faster, answer accurately, and capture more bookings and enquiries — bringing customer messages, company knowledge, and AI assistance together in one shared workspace.
- 24/7
- AI replies
- 4+
- Channels
- 1
- Shared inbox
Live demonstration
Customer operations demo
Live on LINE
See ChatIQ handle customer operations in the real world
Customer messaging is the first operational layer: fast responses, multilingual coordination, booking capture, and seamless escalation in one channel.
LINE OA: @241rlptd
Supported channels
Connect the channels where customer operations already happen
Currently supported: LINE, web chat, Facebook Messenger, and WeChat webview.
Web chat
Branded web chat, shareable links, and mobile webview flows.
Facebook Messenger
Connect Messenger via Twilio in your team integrations.
WeChat webview
Share a chat link guests open inside WeChat without leaving the app.
ChatIQ in action
Watch ChatIQ handle real customer conversations
See AI replies, booking flows, multilingual support, and human handoff in a short product walkthrough.
Three pillars
Everything your team needs to handle conversations and find answers
Start with the essentials: customer conversations, team knowledge, and AI assistance in one shared workspace.
Customer Conversations
Manage LINE, WhatsApp, Messenger, Instagram, and web chat from one inbox so your team responds faster and stays in sync.
- Shared inbox
- Multichannel communication
- AI-assisted replies
- Booking workflows
- Human takeover
Team Knowledge
Give your team quick access to procedures, documents, FAQs, and internal knowledge without digging through scattered tools.
- Internal documents
- SOPs
- FAQs & reference material
- Search and retrieval
- Knowledge-assisted support
AI Assistance
Help staff work faster with AI that drafts responses, answers questions, translates conversations, and supports routine tasks.
- Response drafting
- Instant answers
- Translation support
- Routine task help
- Staff productivity
What ChatIQ helps with today
Clear tools for teams that handle customer messages every day
ChatIQ is strongest today in shared inboxes, customer messaging, knowledge-assisted support, and AI help for repetitive work.
Shared Inbox
Bring LINE, WhatsApp, Instagram, Facebook Messenger, and web chat into one place with full conversation context.
Knowledge-Assisted Support
Use documents, FAQs, policies, and internal guidance so staff and AI can answer with better context.
Booking Workflows
Capture appointments and service requests directly from conversations without breaking your team's flow.
Conversation History
Keep chats searchable and reviewable so teams can follow context, improve quality, and avoid repeated work.
AI-Assisted Responses
Draft replies, answer common questions, and help staff move faster without losing human oversight.
Multilingual Support
Help teams respond across languages while customers receive natural replies in the language they use.
Built for teams that need answers fast
Instead of switching between messaging apps, internal notes, translation tools, and documents, your team works from one shared workspace built around real customer conversations — meaning faster replies, easier knowledge access, better handoffs, and more consistent support across channels.
Explore hospitality-specific workflowsMore than a shared inbox
ChatIQ is growing beyond customer messaging
Over time, ChatIQ will connect conversations, knowledge, and workflow automation more deeply. The homepage leads with what teams can use today, while the broader platform vision grows naturally from that foundation.
Client relations
White-glove onboarding for operational rollouts
ChatIQ is not a self-serve signup-and-hope product. We work with your team directly to scope customer operations first, then layer in knowledge and workflow systems as your rollout expands.
Guided discovery
A live demonstration tailored to your industry, operational model, and channels.
Hands-on setup
Support for customer operations, knowledge systems, integrations, and human handoff workflows.
Pilot to production
A dedicated path with a team that stays reachable when you need help.