Customer Intelligence. Company Knowledge. Unified.
ChatIQ brings customer conversations and your company's knowledge together — so your team always has the right answer, right when they need it.
Live demonstration
Customer operations demo
Pick an industry, tap a suggested question, and see how ChatIQ manages real customer-facing operations.
Live on LINE
See how ChatIQ handles customer operations in the real world
Customer messaging is the first operational layer: fast responses, multilingual coordination, booking capture, and seamless escalation in one channel.
LINE OA: @241rlptd
LINE
Business messaging and automation flows.
Twilio-powered WhatsApp routing for bot replies.
Facebook Messenger
Connect Messenger via Twilio in your team integrations.
Instagram DMs
New: connect Instagram messaging for customer support.
WeChat Webview Support (Link-Based)
Support WeChat guests with a branded, mobile-friendly chat link designed for WeChat webview. Guests can open, close, and re-open the chat inside WeChat while staying in-context.
Read WeChat support guideChatIQ in action
Watch ChatIQ handle real customer conversations
See AI replies, booking flows, multilingual support, and human handoff in a short product walkthrough.
Three pillars
Everything your team needs to handle conversations and find answers
Start with the essentials: customer conversations, team knowledge, and AI assistance in one shared workspace.
Pillar 1
Customer Conversations
Manage LINE, WhatsApp, Messenger, Instagram, and web chat from one inbox so your team can respond faster and stay in sync.
- Shared inbox
- Multichannel communication
- AI-assisted replies
- Booking workflows
- Human takeover
Pillar 2
Team Knowledge
Give your team quick access to company procedures, documents, FAQs, and internal knowledge without digging through scattered tools.
- Internal documents
- SOPs
- FAQs and reference material
- Search and retrieval
- Knowledge-assisted support
Pillar 3
AI Assistance
Help staff work faster with AI that drafts responses, answers questions, translates conversations, and supports routine tasks.
- Response drafting
- Instant answers
- Translation support
- Routine task help
- Staff productivity
What ChatIQ helps with today
Clear tools for teams that handle customer messages every day
ChatIQ is strongest today in shared inboxes, customer messaging, knowledge-assisted support, and AI help for repetitive work.
Shared Inbox
Bring LINE, WhatsApp, Instagram, Facebook Messenger, and web chat into one place with full conversation context.
Knowledge-Assisted Support
Use documents, FAQs, policies, and internal guidance so staff and AI can answer with better context.
Booking Workflows
Capture appointments and service requests directly from conversations without breaking your team's flow.
Conversation History
Keep chats searchable and reviewable so teams can follow context, improve quality, and avoid repeated work.
AI-Assisted Responses
Draft replies, answer common questions, and help staff move faster without losing human oversight.
Multilingual Support
Help teams respond across languages while customers receive natural replies in the language they use.
Built for teams that need answers fast
Instead of switching between messaging apps, internal notes, translation tools, and documents, your team can work from one shared workspace built around real customer conversations.
More than a shared inbox
ChatIQ is growing beyond customer messaging
Over time, ChatIQ will connect conversations, knowledge, and workflow automation more deeply. The homepage leads with what teams can use today, while the broader platform vision grows naturally from that foundation.
Client relations
White-glove onboarding for operational rollouts
ChatIQ is not a self-serve signup-and-hope product. We work with your team directly to scope customer operations first, then layer in knowledge and workflow systems as your rollout expands.
- Guided discovery and a live demonstration tailored to your industry, operational model, and channels.
- Hands-on setup support for customer operations, knowledge systems, integrations, and human handoff workflows.
- A dedicated path from pilot to production with a team that stays reachable when you need help.
Ready for a walkthrough? Tell us about your use case and we will schedule a demonstration with your team.
See ChatIQ in action
Use the live demo at the top of the page to explore how ChatIQ helps teams handle customer conversations today. Switch between hotel, clinic, and school scenarios to see AI assistance inside real support and booking flows.