One inbox for every customer conversation
Run LINE, WhatsApp, Instagram, Facebook Messenger, and web chat in one shared inbox with AI replies , booking flows, multilingual support, and human takeover .
LINE OA: @241rlptd
Run LINE, WhatsApp, Instagram, Facebook Messenger, and web chat in one shared inbox with AI replies , booking flows, multilingual support, and human takeover .
Live on LINE
Fast customer support, booking workflows, and multilingual AI replies in one channel.
LINE OA: @241rlptd
Features
Stop juggling disconnected apps and manual translation workflows. Run customer conversations in one platform your team can manage together.
Use your own SOPs, policies, and internal docs so AI replies stay grounded in real operational content.
Handle LINE, WhatsApp, Instagram, Facebook Messenger, and website chat in one place with full conversation context.
Capture appointments and route booking requests into your existing operations stack without changing your team workflow.
Integrations
Real-time multilingual support across LINE, WhatsApp, Instagram, Facebook Messenger, and web chat with human takeover when needed.
Business messaging and automation flows.
Experience the power of unified customer communications right here. This live demo uses real knowledge content and combines AI automation with operational handoff workflows powered by GPT.
Ask an operational question, test multilingual scenarios, and see how your team can run multi-channel conversations from one system.
Every chat is logged, searchable, and measurable so teams can audit service quality and improve response performance.
Let AI handle routine requests 24/7, then hand off seamlessly to staff whenever a conversation needs human support.
Teams can respond in their primary language while customers receive natural replies in their preferred language.
ChatIQ is a unified communications platform that replaces fragmented messaging workflows across channels. Instead of jumping between apps and translation tabs, your team runs one shared inbox with AI coverage, escalation controls, and multilingual service continuity.
Roadmap
Twilio-powered WhatsApp routing for bot replies.
Connect Messenger via Twilio in your team integrations.
New: connect Instagram messaging for customer support.
Support WeChat guests with a branded, mobile-friendly chat link designed for WeChat webview. Guests can open, close, and re-open the chat inside WeChat while staying in-context.
Read WeChat support guideLINE demo shortcuts