Unified Multi-Channel Inbox
Consolidate LINE, WhatsApp, Instagram, Facebook Messenger, and web chat into one operational workspace.
Hospitality Solution
Never miss a guest message again.
ChatIQ unifies LINE, WhatsApp, Instagram, Facebook, and web chat so your team can respond faster, in any language, with AI plus human takeover .
One operational workspace
LINEWhatsAppInstagramFacebookWeb Chat
Real-time translation24/7 AI repliesHuman takeover
Live conversation flow
Hi, can I get late check-in tonight?
Yes, late check-in is available. Please share your booking name and ETA, and we will confirm immediately.
AI responds instantly, staff can take over anytime.
Founding Pilot Program
Onboard as a free test client and shape the hospitality workflow
We are currently onboarding a small group of hospitality teams for a hands-on pilot. In return for structured feedback and permission to use anonymized results as a case study, we provide full setup and guided rollout at no cost during the pilot window.
Free 30-day pilot for selected hotels and property teams.
We handle setup, channel connection, and workflow configuration.
Weekly optimization check-ins with your operations owner.
Option to continue on a paid plan after pilot completion.
Who this is for
- • You can assign one decision-maker and one day-to-day owner.
- • Your team handles active guest inquiries across at least one live channel.
- • You can share baseline and pilot results for response and conversion metrics.
The core operational problem
Most hospitality teams run guest communications across too many tools. That creates slow response times, inconsistent messaging, and lost revenue from missed inquiries.
Staff juggling multiple messaging apps and missing context.
After-hours inquiries waiting until next morning.
Manual copy-paste translation slowing every response.
No single conversation history for quality control.
How ChatIQ supports hospitality teams
AI + Human Agent Takeover
Automate routine guest questions, then let staff step in instantly when conversations need a human touch.
Real-Time Multilingual Support
Staff can type in Thai or English while guests receive fluent replies in their preferred language.
24/7 Coverage for Inquiries
Keep response continuity outside office hours to reduce booking drop-offs and missed opportunities.
Knowledge-Based Replies
Ground AI responses in your own SOPs, FAQs, and policy documents for consistent operational answers.
Service Quality Visibility
Track conversation history and analytics so managers can monitor performance and improve workflows.
Live on LINE
Scan and start chatting with ChatIQ
Fast guest support, booking workflows, and multilingual AI replies in one channel.
24/7 AI repliesBooking captureHuman takeover
LINE OA: @241rlptd