LINE Integration
Connect a LINE Official Account to a specific ChatIQ bot from your team dashboard.
Before You Start
- A LINE Official Account with a Messaging API channel
- Your LINE Channel ID, Channel Secret, and long-lived Channel Access Token (these are split across the LINE Developers Console and LINE Official Account Manager)
Where to find each credential
- Channel Access Token (long-lived)
- LINE Developers Console:
https://developers.line.biz/console/ - Select your provider + Messaging API channel, then open the Messaging API tab and click Issue (or Reissue) under Channel access token.
- LINE Developers Console:
- Channel ID + Channel Secret
- LINE Developers Console: Basic settings tab for the same Messaging API channel.
- Or LINE Official Account Manager:
https://manager.line.biz/and open Messaging API settings for your account (ID/secret are listed there).
Connect LINE in the Dashboard
- Go to
/dashboard/team/integrationsand open the LINE tab. - Select the bot you want to connect.
- Enter the Channel ID, Channel Secret, and Channel Access Token.
- Click Save LINE Integration.
- Copy the webhook URL shown after saving.
Configure LINE Webhook
In the LINE Messaging API console (Developers Console):
- Paste the webhook URL into Webhook URL.
- Turn on Use webhook.
- Verify the webhook connection.
If you do not see Use webhook in the Developers Console, you can also enable
webhooks in the LINE Official Account Manager under Response settings
(https://manager.line.biz/ → Response settings → Webhooks toggle).
To verify, click Verify in the Developers Console, or send a test message to your LINE Official Account and confirm the integration receives it in ChatIQ.
Verification checklist
- In the LINE Developers Console, click Verify next to your webhook URL.
- Send a test message to your LINE Official Account from a personal LINE account (or add the account as a friend and then message it).
- Open ChatIQ and confirm the conversation appears in Dashboard → Conversations for the connected bot.
Manage the Integration
- Use the integrations table to copy the webhook URL again.
- Edit credentials if you rotate secrets or tokens.
- Disable or delete the integration to stop inbound messages.
Need Help?
- Email support@chatiq.io if you run into setup issues.