Pricing & Plans
ChatIQ uses custom pricing so your plan matches your exact usage, channels, and support needs. We scope each engagement with you and provide a clear proposal that aligns features, limits, and rollout with your goals.
Custom Pricing
Custom pricing is based on what you actually need, not a generic tier. We take into account:
- Number of chatbots, teams, and staff seats
- Channel coverage (web, LINE, other social channels)
- Expected message volume and traffic patterns
- Knowledge base size and document update frequency
- Integrations, workflows, and automation complexity
- Security, compliance, and data retention requirements
- Support expectations and rollout timelines
How We Build a Plan
- Discovery call to understand your goals, workflows, and constraints
- Pilot scope to validate the experience with real data and real users
- Proposal with clear deliverables, timeline, and success metrics
- Launch + optimization with ongoing support and measured outcomes
Best Practices We Recommend
- Start with a focused pilot, then expand after early wins
- Align the plan to measurable KPIs (response time, deflection rate, bookings)
- Design for scale so your bot can grow with your team and knowledge base
Get a Custom Quote
Tell us about your use case and we will put together a plan that fits. Contact us at sales@chatiq.io.
Is there a setup fee?
No, there are no setup fees for any plan.
Can I cancel anytime?
Yes, you can cancel your subscription at any time. You'll continue to have access until the end of your current billing period.
Getting Started
- Request an Evaluation — Contact us to get a free 14-day evaluation subscription
- Evaluate your needs — Use the evaluation period to understand your usage patterns
- Choose your plan — Select the plan that best fits your requirements
- Upgrade anytime — You can upgrade or downgrade as your needs change
Ready to get started? Contact our team to request an evaluation.