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Examples & Templates

Real-world examples, templates, and use cases for ChatIQ chatbots.

Examples & Templates

Explore real-world examples, templates, and use cases to inspire your ChatIQ chatbot implementation.


Use Case Examples

Customer Support Bot

Create a support bot that answers customer questions based on your documentation.

Best For:

  • SaaS companies
  • E-commerce stores
  • Service businesses

Features:

  • FAQ knowledge base
  • Product documentation
  • Troubleshooting guides
  • Policy information

View Example →


Product Assistant

Help customers discover and understand your products.

Best For:

  • Product companies
  • Marketplaces
  • Retail businesses

Features:

  • Product specifications
  • Comparison guides
  • Usage instructions
  • Recommendations

View Example →


Documentation Bot

Answer technical questions about your API, SDK, or platform.

Best For:

  • Developer tools
  • APIs and SDKs
  • Technical platforms

Features:

  • API documentation
  • Code examples
  • Integration guides
  • Troubleshooting

View Example →


Internal Knowledge Base

Create an internal assistant for your team.

Best For:

  • Companies with internal docs
  • Remote teams
  • Onboarding new employees

Features:

  • Company policies
  • Process documentation
  • Team knowledge
  • Training materials

View Example →


Quick Templates

Template 1: Simple FAQ Bot

System Prompt:

You are a helpful FAQ assistant. Answer questions based on the provided documentation. Be concise and friendly. If you don't know the answer, suggest contacting support.

Documents Needed:

  • FAQ document
  • Basic product information

Setup Time: 5 minutes


Template 2: Technical Support Bot

System Prompt:

You are a technical support specialist. Help users troubleshoot issues based on the provided documentation. Be methodical and clear. Always ask for specific error messages when relevant.

Documents Needed:

  • Troubleshooting guide
  • Error code reference
  • Common issues documentation

Setup Time: 10 minutes


Template 3: Sales Assistant

System Prompt:

You are a sales assistant. Help potential customers understand our products and services. Be enthusiastic but honest. Guide them toward the best solution for their needs.

Documents Needed:

  • Product catalog
  • Pricing information
  • Feature comparisons

Setup Time: 15 minutes


Code Examples

Example 1: Basic Chat Integration

// Simple chat widget
async function sendMessage(message) {
  const response = await fetch('/api/chatbot', {
    method: 'POST',
    headers: { 'Content-Type': 'application/json' },
    body: JSON.stringify({ message }),
  });
  return response.json();
}

Full Example →


Example 2: Streaming Chat

// Streaming chat with real-time updates
async function streamChat(message) {
  const response = await fetch('/api/chatbot', {
    method: 'POST',
    body: JSON.stringify({ message, stream: true }),
  });
  
  const reader = response.body.getReader();
  // Process stream...
}

Full Example →


Example 3: React Chat Component

// React chat component
function ChatWidget() {
  const { messages, sendMessage } = useChatIQ();
  // Component implementation...
}

Full Example →


Industry-Specific Examples

E-commerce

  • Product recommendations
  • Order tracking
  • Return policies
  • Shipping information

Healthcare

  • Appointment scheduling
  • FAQ about services
  • Insurance information
  • General health questions

Education

  • Course information
  • Enrollment assistance
  • Academic policies
  • Student resources

Real Estate

  • Property listings
  • Neighborhood information
  • Application process
  • Pricing and availability

Best Practices by Use Case

Support Bots

✅ Do:

  • Include troubleshooting steps
  • Reference specific error codes
  • Provide escalation paths
  • Keep documentation updated

❌ Don't:

  • Make promises you can't keep
  • Provide medical/legal advice
  • Share sensitive information

Sales Bots

✅ Do:

  • Highlight key features
  • Provide clear pricing
  • Offer comparisons
  • Guide to next steps

❌ Don't:

  • Be pushy or aggressive
  • Make false claims
  • Skip important disclaimers

Documentation Bots

✅ Do:

  • Include code examples
  • Reference specific versions
  • Link to external resources
  • Keep technical accuracy

❌ Don't:

  • Assume user knowledge level
  • Skip error handling examples
  • Use outdated information

Getting Started with Examples

  1. Choose a template that matches your use case
  2. Customize the system prompt for your brand voice
  3. Add your documents with relevant knowledge
  4. Test thoroughly with real questions
  5. Iterate based on user feedback

Share Your Examples

Built something cool? We'd love to feature it!

  • Share on Twitter/X
  • Submit a pull request to our examples repo
  • Email us at examples@chatiq.io

Next Steps

  • Quick Start Guide - Get started in minutes
  • API Reference - Full API documentation
  • Integrations - Platform-specific guides

Need Help?

  • Documentation: Browse all guides
  • Support: support@chatiq.io
  • Community: Join our Discord (coming soon)