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Billing FAQ

Answers to common billing, plan, and invoice questions.

Billing FAQ

Quick answers to common billing questions.

How do I upgrade or downgrade?

Go to Dashboard → Settings → Billing and choose a new plan. Changes take effect immediately.

How do I cancel?

You can cancel from Dashboard → Settings → Billing. Your plan remains active until the end of the billing period.

Where are my invoices?

Invoices are available in the billing portal. Open Dashboard → Settings → Billing and click Manage subscription.

Can I change my payment method?

Yes. Use the billing portal to update your card or payment method.

Do you offer refunds?

Contact support@chatiq.io and include your account email and invoice ID.

Need help?

Email support@chatiq.io